Last updated: 20th October, 2025
Welcome to Elephant Materials . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
- We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Technical Information: IP address, browser type, operating system, device information, and website usage data.
- Cookies & Tracking Data: Information collected automatically through cookies, analytics tools, and pixels to improve your browsing experience.
2. How We Use Your Information
- To process and fulfill your orders, payments, and deliveries.
- To communicate order updates, promotions, or service notifications.
- To improve our website, services, and customer experience.
- To detect, prevent, and address fraudulent or illegal activities.
- To comply with legal obligations or resolve disputes.
3. Cookies & Tracking Technologies
- We use cookies and similar tracking technologies to:
- Recognize returning visitors and save your preferences.
- Analyze website traffic and performance.
- Deliver relevant marketing or promotional content.
- You can choose to disable cookies through your browser settings, but some site features may not function properly as a result.
4. Sharing Your Information
- We do not sell or rent your personal data. However, we may share it with trusted third parties for operational purposes such as:
- Payment gateways (for secure transactions)
- Logistics and courier partners (for delivery)
- Marketing and analytics tools (for performance tracking)
- Legal or regulatory authorities, if required by law
5. Data Security
- We implement industry-standard measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption for transactions
- Regular malware and security scans
- Restricted access to customer information on a need-to-know basis
- While we take every precaution, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access, correct, or update your personal information.
- Request deletion of your data (subject to legal or contractual limitations).
- Opt-out of promotional emails by clicking the “unsubscribe” link or contacting us directly.
7. Data Retention
- We retain your information for as long as necessary to provide services, comply with laws, and resolve disputes.
- Once the purpose is fulfilled, data is securely deleted or anonymized.
8. Third-Party Links
- Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites. Please review their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
- We may update this Privacy Policy periodically to reflect business, legal, or operational changes. The updated policy will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [your email address]
- Phone: [your contact number]
- Address: [your business address]
We will make every effort to respond to your privacy-related inquiries promptly and responsibly.